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What your sales data can already tell you

You probably do not need new software to learn something useful about your business. You need one export and four questions.

Start with one export

Most accounting and point-of-sale systems can export a list of sales as a spreadsheet: date, customer, item, amount. That single file is enough for everything below. If your sales live in several places, start with the one that has the most history.

1. Who actually pays your bills?

Add up sales by customer and sort from largest to smallest. In many small businesses a handful of customers account for most of the revenue. If your top three customers are half your income, that is not a sales problem to celebrate. It is a risk to manage, and it is worth knowing before one of them leaves.

2. What is growing and what is fading?

Group sales by month and by product or service. Look for the lines that have been drifting up or down for six months or more, not the single good or bad month. A product that has quietly halved is easy to miss when the total looks fine.

3. Which customers have gone quiet?

List customers who used to buy regularly and have not bought in twice their usual gap. These are the easiest sales you will ever win back, because they already know you. A short, personal message usually works better than a promotion.

4. Can you trust the data itself?

While you are in the file, look for the same customer spelled three ways, blank fields, and dates that make no sense. If you find them, every number above is slightly wrong. Cleaning this once, properly, is often more valuable than any new report.

When to ask for help

If these questions take more than an afternoon, or the answers do not agree with what you believe about your business, that is the signal that the data needs a proper look. That is what a Business Data Health Check is for: you send the exports you already have, and get a plain-English findings report and a walkthrough.

Book a Health Check →

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